Resolve Problems With Kindle Paperwhite Troubleshooting

Kindle Paperwhite is an eReader, that has the widest collection of books, magazines, newsletters, and so much more. You don’t need to look for your favorite books from store to store when you can access them on your Kindle Paperwhite. If you are a crazy reader then Kindle paperwhite is the one device you must own. Though, if you are reading this article then we assume you already own a Kindle Paperwhite device. Some commonly occurring problems with the device hinder your reading experience. To resolve the issues you need to perform the Kindle Paperwhite Troubleshooting. 

The Common Problems That Come With The Kindle Paperwhite Device:

1. Frozen Screen- It is one of the most commonly occurring problems with the Kindle paperwhite device.  issues that you encounter on your Kindle paperwhite device. A frozen screen is when the device doesn’t respond and is stuck on the old screen. This prevents you from reading ahead and is very annoying. 
2. Wifi Connectivity problem- Sometimes, the Kindle paperwhite device does not connect to the wifi network in your home automatically. Usually, it detects the wifi network and links to it, but sometimes the connectivity issue might arise.
3. Battery Problems- If you spend 30 minutes each day on the Kindle Paperwhite device, the battery life l;ast around 10 days. But, if the battery is draining quicker than it should be then there might be the issue of unindexed matter. The Kindle paperwhite device indexes the material or books which are recently added. So, in case the whole index process is longer then you might run low on battery.
4. Problem With The Whipersync- If your sync settings are not enabled you will encounter the issue of whispersync not working fine. Whispersync is used to sync other devices to eBook while you are reading a book or magazine. Some issues with the amazon server also lead to whispersync not working fine.
5. Password Recognition issue- If you enter an incorrect password or if the password belongs to some other amazon account then your Kindle paperwhite device won’t recognize the password. 

The Guide For Kindle Paperwhite Troubleshooting- 

1. Solution For Frozen Screen Problem – 

• Start by refreshing the display of the device.
• If you were reading something, then click near the upper side of the screen, a toolbar will be prompted.
• Now, tap anywhere on the device’s screen.
• After the screen is refreshed, the toolbar will go and the display screen will flicker briefly.
• Finally, launch a book or some content from the device’s home screen and you will see the page is refreshed.

2. Resolve The Poor WiFi Connectivity – 

• To search for the available wifi network, navigate to the wifi settings from the main menu.
• Now tap on the wifi network you wish to link to. Now you are done.
• If you don’t spot the network on the list, do as follows;
  • Press the Other options tab.
    You will observe an Enter wifi network dialog box along with an on-screen keyboard.
  • Using the screen keyboard fill in the name of the wifi network name and its password.
  • Now, hit the Advanced tab to proceed further.
  • Keep following the prompts regarding the series of screens, network information, connection type, IP address, and security type.
  • To associate with the network, click on the ‘connect’ button.
  • After you fill in all the necessary information, hit the connect tab to join the wifi network.

3. Resolve The Poor Battery Issue-

• Firstly, hit the search box on the home screen of the Kindle Paperwhite device. 
• Make sure there is some text on the right side of the search box.
• Now you must enter an uncommon word or a few alphabets in the search field.
• Now, tap on the arrow beside the search field.
• Check for any items that are unindexed.
• Get rid of these items by tapping and holding and then clicking on delete option.
• Ensure that your device is fully charged. 

4. Resolve the Problem With Synchronization- 

• First of all, ensure that the Paperwhite devices are linked to the Amazon servers.
• While the synchronization process is ongoing, make sure the device is connected to an active and stable internet connection.
• Verify the sync settings on your device.
• Then, log into your Amazon account and then go to the ‘Manage your Kindle’ web page. 
• Hit the manage your devices link on the left side of the web page.
• Make sure you have enabled your sync settings. 

5. Put The Items On Home Screen In Order- 

• Start by clicking on the home screen.
• Now, click on the sync option to check for the list of the items.
• Make sure the sync and checked items are fifth on the list in the drop down menu.
• Now, your device’s home screen will reflect all the items in a proper order. 

6. Solve The Unrecognized Password Error- 

• Firstly, check if the password you entered is correct or not.
• To check there were no mistype errors, check various combinations.
• Make sure the password you entered is of that device only. It must belong to that Amazon account only.

Troubleshooting Complete!

Once you recognize the issue with your Kindle paperwhite device and take the required steps to resolve it, you will be able to resume the reading experience. For that, you need to go through the Kindle Paperwhite troubleshooting tips mentioned in the above write-up. Enjoy reading again.